FAQS
Frequently Asked Questions (FAQs)
1. How long does delivery take?
Delivery takes 5–7 business days after order confirmation.
2. Do you deliver all over Pakistan?
Yes, we deliver nationwide.
3. What payment methods do you accept?
- Cash on Delivery (COD)
- Bank Transfer / Bank Deposit
4. Can I return or exchange my order?
No. All orders are final sale and we do not offer returns or exchanges. This is due to hygiene reasons and our limited-stock policy.
5. Do you offer refunds?
No refunds are offered. In the rare case that we send the wrong or damaged item, please contact us within 24 hours with an unboxing video and clear images for verification.
6. Is an unboxing video required?
Yes. An unboxing video is required for any claim regarding a wrong or damaged item.
7. What if I receive a wrong or damaged item?
Contact us within 24 hours with your unboxing video and order details. We’ll verify the issue and arrange a replacement if applicable.
8. Can I exchange if the size doesn’t fit?
No. Size-related exchanges are not accepted. Please check our size chart carefully before placing your order, as all items are final sale and stock is limited.
9. Can I cancel my order?
Orders can only be canceled before dispatch.
10. How can I contact you?
📧 thebarehours@gmail.com
📞 WhatsApp: +92 319 3515529
11. Do you restock sold-out items?
Some items may be restocked based on demand.
